The PSU is an independent charity, based in the main building at the Royal Courts of Justice in Strand, London. The PSU provides non-legal advice, help, information and support to litigants in person and to any member of the public attending at the Royal Courts of Justice who may need help or assistance. We also operate at the Principal Registry of the Family Division at  First Avenue House, High Holborn and at Wandsworth County Court.

 The PSU was established in January 2001 and achieved charitable status in January 2002. It is a company limited by guarantee with a board of 9 Trustees.

The Courts are a daunting and intimidating place for those involved in legal proceedings. For those who do not have legal representation the difficulties are made worse. We try to overcome these difficulties by providing practical advice and support.

• What we can do for you -
  
  We can go around the court building with you.
  
  We can go into court with you and stay with you during the hearing. (When the court is sitting in chambers or in private, we will need the permission of the judge and other parties).
  
  We offer emotional support and practical information about what happens in court or at the RCJ offices.
  
  We have a room where you can wait, talk through your case or just have a cup of tea.
  
  We can normally help you straightaway - just ring 020 7947 7701 or 7703.

• What we cannot do for you -
  
  We are sorry that we cannot offer legal advice, as we are not trained to do so. This means that we cannot provide an advocacy service, and we cannot represent you at hearings.
  
  We cannot help you with filling in forms.
  
  If you need legal advice about your case at Court, we refer you to the RCJ Advice Bureau. This is on the ground floor, Royal Courts of Justice.
  
  There is also a Citizens' Advice Bureau, on the fourth floor at First Avenue House, High Holborn.
  
  We have the right to refuse support and withdraw our service at any time.

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